Reach LUNACI
We are
here for you
Whether you seek guidance on a product, a personal beauty consultation, or simply wish to know us better — we welcome every conversation.
Email
info@lunacibarcelona.com
Beauty enquiries & general contact.
Response within 24 hours.
Write to Us
Response within 24 hours.
Instant beauty advice.
Available Mon – Sat, 10:00 – 20:00.
Message Us
Available Mon – Sat, 10:00 – 20:00.
Beauty Concierge
Personal Consultation
Book a 1-to-1 beauty session with our expert team at our Barcelona atelier.
Book a Session
Send a Message
Begin a
Conversation
Complete the form below and a member of our team will respond within 24 hours. For urgent matters, please call us directly.
Our Atelier
LUNACI Barcelona
Flagship Store
Address
Balmes, 152, P3 Pta 2
08008 Barcelona, Catalonia
Spain
08008 Barcelona, Catalonia
Spain
Opening Hours
| Monday – Friday | 10:00 – 19:00 |
| Saturday | 10:00 – 16:00 |
| Sunday | Closed |
Follow LUNACI
Visit Us
Balmes, 152, P3 Pta 2
08008 Barcelona
Catalonia, Spain
08008 Barcelona
Catalonia, Spain
Located in the heart of the Gràcia neighbourhood — a vibrant Barcelona district celebrated for its creativity, elegance and independent spirit. Metro: Diagonal (L3, L5)
Get Directions📍
Common Questions
Frequently
Asked
Before reaching out, you may find your answer below. If not, our team is always happy to help — simply complete the contact form above.
Do you offer free shipping?
+
Yes. All orders over €120 within Europe are shipped complimentary. Standard delivery takes 2–5 business days. Express options are also available at checkout.
What is your return policy?
+
We accept returns of unopened, unused products within 30 days of receipt. Please contact our team to initiate the process. Personalised items cannot be returned.
Are LUNACI products cruelty-free?
+
Yes. All LUNACI formulations are cruelty-free. We do not test on animals at any stage of production, and we require the same commitment from all our ingredient suppliers.
Can I book a personal beauty consultation?
+
Absolutely. Our Beauty Concierge service offers 1-to-1 consultations at our Barcelona atelier. Sessions are available by appointment. Use the contact form above or call us directly.
Do you ship internationally?
+
We currently ship across Europe and selected Middle East markets. International shipping rates and timescales are calculated at checkout based on destination.
How can I track my order?
+
Once your order is dispatched you will receive a confirmation email containing your tracking number and a link to follow your delivery in real time.